PRIVACY POLICY

1. Data controller

• SINERGEA ENGINEERING AND GEOTECHNICAL MANAGEMENT, SL – CIF B30901888.

• Address: C/ del Carmen, 53, 2º Dcha., 30201, Cartagena (Murcia).

• Tel.: 637 371 073 · Email privacy: danielpc@sinergea.es.

2. Scope of application
Applies to the processing of personal data of users and clients that contact, request a quote or browse by sinergea.es, where services are presented Geology and geotechnics, topography, engineering calculations, pathologies, environment and energy efficiency (geothermal energy). sinergea.es

3. Data we process

• Identification and contact information: name and surname, email, telephone number, company, position.

• Professional data of the assignment: Technical information that the user shares to prepare budgets/studies (e.g., location of work, scope, technical documentation).

• Browsing data: IP address, online identifiers, server logs, cookies (see Cookie Policy).

• Communications: queries and requests received via forms or email.

4. Purposes and legal bases
to) Respond to queries and budget requests (“Budget” and “Contact” forms): execution of pre-contractual measures (art. 6.1.b GDPR). sinergea.es+1
b) Provision of professional services and administrative management (contracts, billing, after-sales service): execution of contract (art. 6.1.b) and legal obligation in tax/accounting matters (art. 6.1.c).
c) Informative or commercial communications on related services (geotechnics, topography, calculation, pathologies, environment, energy efficiency), by electronic means: consent (art. 6.1.a) or legitimate interest on existing clients (art. 6.1.f), respecting art. 21 LSSI.
d) Web security and fraud/abuse prevention: legitimate interest (art. 6.1.f).
and) Web usage analysis to improve content and performance: consent through analytics cookies (art. 6.1.a).

5. Data retention

• Consultations/estimates: up to 12 months since the last interaction if not contracted.

• Contracts and billing: 6 years (commercial) and 10 years whether anti-money laundering obligations apply.

• Commercial communications: until withdrawal of consent or objection.

• Browsing data/cookies: according to the cookie table and/or browser settings.

6. Recipients and managers

• Service providers with access to data commissioned by SINERGEA (hosting/web infrastructure, maintenance, email, analytics, office tools).

• Legal obligations (Treasury, courts, security forces and bodies, where applicable).

• They are not carried out sales of data or transfers not necessary for the purpose.

7. International transfers
Certain technology providers (e.g., Google for analytics or embedded sources/services) may involve international transfersIn such a case, the following will apply: Standard Contractual Clauses of the European Commission and additional security measures where appropriate. Specific details will be included in the Cookies policy and in the cookie settings panel.

8. Rights of people
You can exercise access, rectification, deletion, opposition, limitation, portability and revoke consent by sending an email to danielpc@sinergea.es (subject: “Exercise of GDPR rights”), or in writing to the address of the controller, proving identity.
You have the right to complain to the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. Minors
Not intended for minors 14 years oldIf we detect data from minors without valid consent, it will be deleted.

10. Security measures
SINERGEA applies appropriate technical and organizational measures (access control, TLS communications encryption, backups, access log, retention policies and minimum necessary access) to preserve confidentiality, integrity and availability of the data.

11. Automated decisions and profiles
No automated decisions with legal effects or profiling that produces significant effects on the user are made.

12. Changes in policy
We may update this policy to reflect legal or processing changes. The current version will be published with the date of last update.

Last updated: 15/09/2025.